Job Details
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Job Description
Job Description
- Installing and configuring computer systems
- Monitoring and maintaining computer systems and networks
- Talking staff / clients through a series of actions - either face-to-face or over the telephone
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults
- Finding solutions for OS problems
- Replacing parts as required
- Providing support documentation, including procedural documentation
- Following diagrams and written instructions to repair a fault or set up a system
- Running network applications to support system and users
- Supporting new applications
- Setting up new users
- Responding within agreed time limits to call-outs
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritizing and managing several open cases at one time
- Rapidly establishing a good working relationship with strangers in their premises to make necessary repairs (contract businesses)
Job Requirements
Qualifications
- University Graduated
- Very Good English
- Years of experience: Fresh
- Field of experience: IT
- Male
- Hard Worker
- High IQICDL is preferred
