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Job Description
- Coordinate with concerned departments with respect to any issues relevant to these areas so as to facilitate resolution of problems that can impact on customer perception.
- Make sure the clients database is correctly segmented in to the system.
- Assisting clients with property after sales and development.
- Meet the client’s anticipation & requests as per the company rules & standard.
- Resolve the clients complains in a professional way & timely manner.
- Responsible for units handover process (Unit inspection, Technical modifications, handover documents & unit delivery for clients)
- Interacting with clients to answer inquiries promptly, efficiently and professionally.
- Perform other related duties related to the job as required.
Job Requirements
- Bachelor Degree or equivalent.
- At least 2 years experience in CRM.
- Time management skill.
- Problem solving skills.
- Communication Skill.
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