Customer Service

Melbourne International Center - Bolkly, Alexandria

98
Applicants for
1 open position
27
Seen
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
2,000 to 3,000 EGP per month
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
About this Company

Melbourne International Center is one of the leading educational centers in Alexandria. Our message is to deliver learning with a happily methods by both, work and training environment. With two main branches and about 50 employees, working for delivering the best for English language.

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