IT Helpdesk Specialist

Contact Group - Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Active Directory knowledge. Creating user accounts, reset passwords, create groups, policies, etc.
  • Managing users and Computers using Group Policy.
  • Troubleshooting PCs and Laptops, install & maintain Printers, General hardware troubleshooting.
  • Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
  • Orientation and training of new staff.
  • Demonstrated ability to support networked printers and photocopiers.
  • 1st and 2nd line support - troubleshooting of IT related problems software to hardware, such as Laptops, PCs and Printers, AVAYA Phones.
  • Receiving, logging and managing calls from internal staff via telephone and email.
  • Install, test and configure new workstations, peripheral equipment and software.
Job Requirements
  • Education Major: BSC in Communication Engineering or Computer Sciences.
  • Experience: 1-3 year
  • Certification: (A+,CCNA,MCSA) are Plus
About this Company

Contact Group is a private sector company established in 1989. It is considered to be one of the leaders in producing complementary building materials serving construction industry in Egypt. The group comprises of five companies specialized mainly in the manufacturing of... (More)

Industry: Manufacturing
See all Careers and Jobs at Contact Group
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