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Job Description
The CRM Consultant is part of a project team assisting in implementing and training Campus Management Corporation’s software suite of applications at customer sites. This includes learning Campus Management software, reviewing customer business practices and existing data, designing solutions, configuring software, training end users on the software and writing status reports. The Consultant must be proactive, self-starting, professional, able to travel, willing to work extra hours and strive for consistently high-quality results.
Functional/Technical Assignments
- Perform assigned project tasks with minimal supervision.
- Follow established methodology to meet project deliverables for all assigned tasks.
- Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within the project scope.
- Provide required documentation for tasks including design documentation, technical specifications, user procedures, and test plans.
- Works pro actively and cooperatively in a team environment to accomplish project deliverables within defined schedule.
- Communicate information clearly, accurately and timely to project team members.
- Train client staff on the applications.
- Identify and recognize when risks and issues need to be escalated.
- Seek out and participates in learning activities to enhance knowledge of technologies, software packages and the industry
Job Requirements
- We need technical People, With 5+ Years of MS Dynamics CRM Customization Experience
- Higher Education industry experience preferred.
- ERP and/or CRM experience preferred.
- Microsoft Dynamics CRM is a plus.
- Student Information System experience preferred.
- Relational database management including queries, reporting, and administration desired but not required.
