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IT Technical Support Engineer

Shabana Group
Nasr City, Cairo
Posted 5 years ago
194Applicants for1 open position
  • 62Viewed
  • 5In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Help desk technicians diagnose PC errors and provide technical support.
  • Help desk technicians troubleshoot software, hardware and network issues.
  • Help desk technicians backup and restore an organization's data files and folders.
  • Help desk techs install, configure and upgrade PC software and operating systems.
  • Install windows, windows server, windows drivers, configure outlook
  • Remote IT help desk specialists provide technical support over the telephone or Internet.
  • Remote help desk technicians may use specialized help desk support software to take remote control of end-users' computers to troubleshoot, diagnose and resolve complex issues.

Job Requirements

  • 1-2 years of experience
  • A good knowledge Domain environment, DHCP, DNS, TCP/IP, remote desktop
  • MCSE / MCITP is an advantage

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