Call Center Agent
YELO -
Heliopolis, CairoPosted 5 years ago54Applicants for1 open position
- 38Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Receiving customer calls continuously.
- Responding to inquiries and suggestions from customers, whether through telephone or social media.
- Receive complaints and provide solutions to customers
- Communicate with representatives of other departments to finalize the requests of customers in other departments.
- Satisfying customers and reducing the volume of complaints and identify and submit to the customer service supervisor.
- Follow-up of customers in cases of maintenance and accidents and ensure the completion of the procedures properly.
- Follow-up social and other means of communication to attract the largest possible customer segment.
- Any other work to which it is assigned. In terms of scientific and practical specifications
Job Requirements
- Male Only
- Age (21:34)
- Rotational shifts.
- 9 hours
- Salary : 2500 : 3000 EGP
- University degree in any specialization.
- Preferably having at least one year experience in a service company.
- Working under pressure and within the spirit of one team.
- Fluent English language reading and writing and priority for those with the ability to speak fluently.
- Cairo residents.
- Preferred Heliopolis, Nasr City residents or nearby area.
