Customer Service Representative -Travel Consultant

Confidential Company - Maadi, Cairo

Applicants for
10 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time Shift Based
7,000 to 7,500 EGP per month
Arabic, English
10 open positions
About the Job
  • Communicate effectively all customers’ inquires or sales on the telephone through following contact center procedures and quality standards.
  • Guiding Guests on their holiday inquiry, serving customers from different places including UAE, KSA, UK, USA and Malaysia.
  • Promoting and selling holiday packages.
  • Designing Itineraries.
  • Follow up on queries.
  • Build a customer relationship/partnership through gaining customer trust.
  • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates.
  • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards.
  • Rotational Shifts
  • Location: Maadi
  • Transportation provided
  • Medical and Social Insurance
Job Requirements

  • Graduates and Undergraduates can apply
  • At least One Year of experience in Customer Service and Sales
  • Languages: Arabic (Mother tongue) & Intermediate Command of the English Language
  • Basic knowledge of Microsoft office
  • Willing to learn about new destinations
  • 18 – 35 years old
  • Very Good Communication Skills
  • Excellent Sales and Negotiation Skills
  • Good Customer Service Skills
  • Good Problem solving skills
  • Ability to work on National Holidays.