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Job Description
- Managing a portfolio of accounts to achieve long-term success
- Developing positive relationships and handling customers needs
- Act as the point of contact and handle customers’ individual needs
- Generating new sales using existing and potential customer networks
- Developing long-lasting relationships with customers and overseeing sales
- Satisfy customers’ needs and requests
- Resolve conflicts and provide solutions to customers in a timely manner
- Respond to customers queries in a timely manner and aspire to deliver a positive customer experience
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
- Be able to grow our business by building successful long-term client relationships
Job Requirements
- BSc degree in Business Administration, Marketing or relevant field
- Proven work experience as a Sales account manager or Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
