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German Customer Service Advisor

Majorel Egypt
Maadi, Cairo
Posted 5 years ago
48Applicants for100 open positions
  • 41Viewed
  • 23In Consideration
  • 18Not Selected
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Job Details

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Job Description

German Speakers - call center " German Speakers " URGENTLY requested for immediate hiring in a multinational call center located in Egypt ( Maadi and 6th October City)

Main Duties:

  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Job Details

  • 9 hours shift including 1:15 hour break; rotational from 9 am to 10 pm.
  • Day off: 2 days off rotational basis.
  • NEW ATTRACTIVE PACKAGE VPN line, Meal allowance, Medical Insurance, Social Insurance and transportation.

Job Requirements

  • FLUENT German
  • Strong verbal communication skills
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Proficiency in using MS office
  • Both Grads & undergrads; can apply
  • Availability to work both full and part time
  • Nationality :Any
  • No age limit
  • Gender: Both

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