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Quality Manager

Summit Technology Solutions
Katameya, Cairo
Posted 5 years ago
110Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes
  • Ensure adherence to health and safety guidelines as well as legal obligations
  • Supervise technicians and other staff and provide guidance and feedback
  • Inspect final output and compare properties to requirements
  • Approve the right service or reject defectives
  • Keep accurate documentation and perform statistical analysis
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives
  • Be on the lookout for opportunities for improvement and develop new efficient procedures
  • Drive continuous improvement in the quality programs
  • Serve as product & process technical expert
  • Assure internal specification and governmental regulatory compliance
  • Lead preparation and follow up for all internal or external quality audits
  • Review and evaluate Consumer Complaints. Provide investigation support to Corporate.
  • Develop and maintain quality documentation for the plant.
  • Manage Quality and Sanitation department budgets including invoice approval and reconciliation
  • Own a Safety Key Element
  • Define, implement and manage tactical and strategic QA plans and initiatives to include processes, tools, artifacts and skills.
  • Conduct market research to determine leading QA agile practices and technology and integrate "best practices" into the environment.
  • Collaborate with project teams working on strategic initiatives as appropriate for the project (e.g. Project Management, Business Analyst, service enhancement etc.) to implement and evolve efficient quality-focused processes.
  • Continually enhance own skills and build knowledge in all aspects of the organization, the business and information systems.
  • Work with the Application Development and IT Operations teams to provide technical leadership in the definition, development and maintenance of the testing environments.
  • Provide progress status/reports to all levels of management and executives on the use and adoption of test automation.
  • Report the status of test planning, defects and execution activities, including regular status updated to the project team using quality metrics.

Other responsibilities and duties, as assigned

Job Requirements

  • Full experience on ISO 9001 process in terms of certification , audit, and process creation and documentation
  • Proven experience as quality manager
  • Conscientious and responsible
  • A keen eye for detail and a results driven approach
  • Outstanding communication skills
  • Excellent organizational and leadership skills
  • In depth understanding of quality control procedures and relevant legal standards
  • Excellent math abilities and working knowledge of data analysis/statistical methods
  • BSc/ Ba in business administration or relevant field
  • Certification of quality control is a strong advantage (ISO 9000 , six sigma black belt etc.)
  • Auditing experience is a plus
  • 5+ years’ quality management experience
  • Excellent analytical and problem solving skills
  • Strong knowledge of calibration and ability to read blue prints
  • Impeccable communication, presentation and organizational skills
  • Minimum of three (3) years of managerial experience.

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