Job Details
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Job Description
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Replacing parts as required
- Providing support, including procedural documentation and relevant reports
- Following diagrams and written instructions to repair a fault or set up a system
- Supporting the roll-out of new applications
- Setting up new users' accounts and profiles and dealing with password issues
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritizing and managing many open cases at one time
- Testing and evaluating new technology
- Conducting electrical safety checks on computer equipment.
Job Requirements
- Graduate from faculty of Engineering
- Experience min 3 years in the required field as a system Engineer
- Certified MCSE & MCIT ( preferred )
- Technical skills is Excellent
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