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Job Description
ElRoshetta is a leading startup based in Alexandria with the target to make a big impact on the healthcare in Egypt.
Responsibilities
- Manage incoming and experience calls.
- Keep eyes on incoming orders and take action for flagged ones with both customers and our pharmacies.
- Follow up with customers complains to achieve satisfaction and customer loyalty.
- Report low-performance pharmacies to the head of the operation team.
Job Requirements
- Excellent communication and presentation skills.
- Strong phone contact handling skills and active listening.
- Excellent in using the internet (especially for searching purpose).
