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Customer Service Representative

Game Fit
New Cairo, Cairo
Posted 6 years ago
77Applicants for20 open positions
  • 60Viewed
  • 0In Consideration
  • 11Not Selected
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Job Details

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Job Description

  • Greets and facilitates players on the floor by persuading them to use all games and rides available in the facility and explaining how to play the game as well as encouraging / motivating them to achieve higher score.
  • Explain all terms and conditions for the players before starting the game.
  • Insure that all H&S measures are implemented all the time
  • Insure that players are following games rules and regulations.
  • Stays updated on all promotions and fees, and advise players on available promotions and special offers.
  • Encourage the players to redeem their points as well as coins throw our prize shop.
  • Encourage the players to stay tuned for all social media activity as well as our mobile app.
  • Maintaining highest standard of customer service all the time.
  • Demonstrate how to play the game for the players.
  • Adheres to all the Facility policies and procedures with regards to Health and Safety, grooming, code of conduct, working hours and attendance.
  • Carry out any other duties and responsibilities - related to Facility operation - that might be requested by his direct line manager or senior management.

Job Requirements

  • Bachelor Degree in any field, preferably Physical Education
  • Relevant experience in training or fitness center will be an advantage Able to follow verbal and written communications and communicate effectively with public and co-workers in a professional and courteous manner.
  • Good English (Speak, Read, Write)
  • Maintain a high standard of cleanliness without instruction.
  • Should be pleasant, presentable, helpful and capable of answering questions regarding promotions, birthday parties and general use.

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