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Front Office Receptionist - El Gouna

Orascom Hotel Management
Hurghada, Red Sea
Posted 6 years ago
303People have clicked1 open position
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Job Details

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Job Description

Job Purpose

To be responsible for the stays of guests in the hotel. He or she maintains the guest folder from arrival to payment on departure.

Key Responsibilities

  • To welcome guests
  • To ensure that guests receive high quality service
  • To promote loyalty amongst a broad range of customers
  • To manage a till

Job Requirements

ENTRY REQUIREMENTSSkills

  • Team working
  • Using Windows environment
  • Sales ability
  • Hospitality
  • Adaptability: coping with the diversity of customers and their needs
  • Availability: working nights, weekends and public holidays
  • Self-control: handling complaints
  • Good relationship skills

Qualifications

  • Diploma in Hotel/Food and Beverage studies, or 2 years’ further education (Ordinary degree in languages or service industry studies, or similar)
  • Previous experience in Reception
  • Must be fluent in English
  • Experience of Fidelio (reservations systems)

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