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Job Description
- Dispatching, routing, and tracking of Hub E-Commerce Delivery Fleet
- Maintaining records and reports of performance and quality.
- Troubleshooting supply problems, analyses, and reporting of the issues, solving and assisting in the implementation of solutions.
- Developing and maintain strong relationships with all delivery agents / couriers
- Main point of contact for couriers in the field to ensure increasing their delivery success rate
- Communicating any delivery issues with the customer care team.
Job Requirements
- 1 - 4 years of delivery / courier operations
- Good communication skills in English and Arabic
- Ability to manage people and problem solve issues
