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Customer Service Operations Agent (Over The Phone)

Sedar Global
Obour City, Cairo
Posted 6 years ago
123Applicants for1 open position
  • 96Viewed
  • 21In Consideration
  • 72Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • IF you are a challenger /creative and has minimum of 2 years customer service experience patient and willing to make a change please apply immediately
  • The role in our call center however it's not purely a call center it's tangible with the operations and process management

Main Duties:

  • Answering client's phone calls and inquiries
  • Handling Installation team schedules with clients
  • Solving customer complaints and making proper fact finding
  • Creating all related report

Job Requirements

  • Excellent English
  • Excellent Excel
  • Willing to work on shift basis
  • knowledgeable of Microsoft office
  • Able to work under stress.

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