Browse Jobs
For Employers
Post JobLog inGet Started

Marketing and Customer Relations Agent

Sara's Organic Food ,Tarek Nour Communications Group
Giza, Egypt
Posted 6 years ago
36Applicants for1 open position
  • 36Viewed
  • 2In Consideration
  • 34Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Role involves:

  • Overseeing all digital as well as traditional marketing efforts at SOF. Managing customer relations, responding to customers on social media platforms and creating content for social media.

Goal:

  • Develop a marketing strategy that drives profitable customer action. Through positive branding and valuable content generation, create a loyal and passionate community of customers that feel aligned with SOF’s mission.

Duties:

  • Responsible for developing, implementing and executing strategic marketing plans for SOF
  • Oversee all offline marketing activities, including farm visits and representation at farmers markets.
  • Oversee customer relations: answering customer queries and complaints by email and on facebook and by phone
  • Responsible for handling all customer queries and questions in timely and efficient matter
  • Produce valuable and engaging content for our website, blog and newsletter that attracts and converts target groups
  • Measure and report performance of marketing campaigns, gain insight and assess against goals

Time Requirement:

  • Remote presence ‘on call’ (means immediately answering all phone calls and E-Mails)
  • Physical presence for meetings

Expectations:

  • All customer facing social media / e-mail correspondence must be addressed asap.
  • Responsiveness is required
  • Proactively develop our communication with customers and maintain and improve positive customer relation no matter what it takes

Job Requirements

Skills:

  • Good computer skills: excel, google sheets, google docs, power point, mailchimp and dropbox
  • Communication skills by phone and E-Mail
  • Good command of both English and Arabic, written and spoken

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportMarketing and Customer Relations Agent