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Job Description
- Communicate with customers, agents, airlines, by phone and emails.
- Negotiate for rates with airlines and agents.
- Dealing with overseas agents.
- Handling the documentation.
- Follow up the workflow on the system.
- Maintain the confidentiality data contained in the documents of each shipment, and verify the accuracy of their information.
- Issue invoices to the client.
- Receive customer complaints and resolve it.
- Ensure applying and maintaining accurate and clear documentation for operational procedures and activities.
- Perform periodical (monthly/weekly) reports to superior upon achievements and performance.
- Compliance with all administrative and technical rules applied by the company.
Job Requirements
- Experience Needed: More than 1 years.
- Career Level: Runner
- Job Type: Full Time
- Education Level: Bachelor's Degree at least
- Languages : Arabic: Native. English: Good (Spoken – Written).
- Gender: Males only.