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Job Description
- promoting and marketing the business, sometimes to new or niche markets;
- managing budgets and maintaining statistical and financial records;
- selling travel products and tour packages;
- sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
- taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers;
- liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
- dealing with customer enquiries and aiming to meet their expectations;
- overseeing the smooth, efficient running of the business.
- Participation in the development of programs for Hajj and Umrah.
- Supervising the identification of the special needs of the operations during the Hajj and Umrah seasons and follow up the necessary arrangements.
- Identify the needs of the seasons of human and financial resources.
- Develop plans and programs to secure all the services of the group to customers, whether for Hajj or Umrah.
- Supervision and follow-up of his subordinates in each of his own to prepare the processes of reception and make reservations in hotels and provide services feelings.
- Coordinating with his staff to study the progress of the work and report to the Executive Director of Hajj and Umrah.
- Follow up the arrival and departure of the pilgrims through the operating orders sent by the General Administration.
- follow-up and direct supervision of the deputies in Medina.
Job Requirements
- excellent communication skills;
- innovation and energy with a desire to drive others
- commitment to people management;
- strong organisational skills;
- resilience to cope with long hours and pressure at peak times;
- a genuine interest in travel.
- Being personable