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Telesales Agent

NOK for Human Capital Solutions
Maadi, Cairo
Posted 6 years ago
21Applicants for8 open positions
  • 20Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Provide customers with all required information related to the company products and services with delighting them with a superior customer service.
  • Listen to customers, assess their needs, and then advise them on the best options for them
  • Proactively identify and act on cross-sell opportunities for each customer.
  • Answer customer questions regarding their current problems to ensure their concerns are heard, understood, and resolved appropriately
  • Execute the sales process with precision to ensure the highest conversion of new customers.
  • Offer quality products and services from our trusted brand to consumers over the phone.
  • Responding to and initiating contact with customers via live chat or telephone calls.
  • Following up with customer inquiries via telephone and live chat platforms
  • Implement high quality standards of support for customers through exceeding all KPI’s threshold.
  • Go the “extra mile” to meet sales quota and facilitate future sales, Keep records of calls and sales and note useful information
  • Conducting sales presentations through the phone and screen sharing, Generating and qualifying leads from cold calling

Job Requirements

  • Max.age: 27 years old

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