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Associate Director, Strategic Engagement & User Experience, Main Library, Department of Main Library, Libr

American University in Cairo AUC
Cairo, Egypt
Posted 6 years ago
31People have clicked1 open position
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Job Details

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Job Description

Reports to:

Associate Dean, Main Library

Purpose:

This position will coordinate the library's assessment and strategic planning efforts and will play a key role in demonstrating the value of the Main Library, based on sound assessment practices. This position will support the Associate Dean with partnership development and management for the Main Library, marketing initiatives, planning library international events, library assessment, outreach and community engagement.

Principal Accountabilities:

  • In close coordination with the Associate Dean (AD) and Heads of Main Library Units define the library’s directions and develop plans to realize its objectives, help maintain the Main Library’s competitive advantage
  • Develop, coordinate, and promote an innovative, collaborative program that supports and enables the Main Library’s strategic initiatives and develop evidence-based approaches for achieving the strategic objectives
  • Coordinate and administer qualitative and quantitative assessment projects and usability testing related to Main library services, collections, and physical spaces; Conducts regular reviews to identify strengths and weaknesses and to evaluate effectiveness
  • Assist the AD in employing a range of communication strategies to engage the campus community and expand the reach of Library services.
  • Develop and implement external outreach activities and communication to promote Main library resources and services.
  • Manage strategic partnerships and inter institutional agreements.
  • Analyze, interpret, and publicize the results of assessment and evaluation
  • Collaborate and work closely with other departments on campus engaged in assessment and planning.
  • Provide up to date strategic research in the areas of users needs and expectations to the Associate Dean of the Main Library.
  • Provide up to date strategic research in the areas of users needs and expectations to the Monitors the strategic plan to ensure its execution.
  • In coordination with the Main library team plan and develop library events, programs, create event publications, collaterals and materials according to event/conference requirements and handles all logistics and tracking for these events.
  • Initiate and manage multiple conventional, digital and other media engagement with a view towards increasing the effective use of the resources for the benefit of the research and teaching process.
  • Perform other related duties as assigned.

Job Requirements

Requirements:
Minimum education requirement:

  • A Business or Communication qualification
  • MA degree or specialized management certification preferred

Experience:

  • Minimum 10 years of progressively responsible experience with preference to experience in strategic planning, assessment, marketing and community engagement
  • A wide range of knowledge preferably in the field of education

Working Conditions:
Long hours, possible work on weekends during periods of events planning and organization; possible travel for formulation of inter institutional partnerships

Skills:

  • Ability to understand and comprehend how different areas of the institution function together and an understanding on how to integrate ideas from different areas into a common vision
  • The ability to deal with the internal and external community, local, regional and International organizations and institutions.
  • Ability to work both independently and collaboratively in a collegial, team-based environment and to maintain positive working relationships.
  • Ability to plan, manage, and oversee multiple projects, meet deadlines, and prioritize work in alignment with the strategic goals of the Main Library
  • Demonstrated skill in preparing reports and routine correspondence
  • Demonstrated excellence in written and oral communications skills in both English and Arabic
  • Ability to fully integrate a broad range of communications/engagement initiatives, resulting in an effective, efficient and strategic work plan
  • Strong program management skills, driven by a commitment to quality results

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