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Job Description
- Lead client meetings to gather business requirements and map to the solution
- Perform gap analysis from requirements gathered to solution proposed
- Complete design/configuration of the Microsoft Dynamics ERP solutions and key third party products
- Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
- Build integrations to perform data conversion tasks and additional integrations based off requirements
- Lead all tasks relating to feature testing, solution testing, and user acceptance testing
- Perform end user training for clients in a one on one, webinar and classroom style settings
- Provide application support for clients
- Assist with escalation support for help desk
- Work with management to keep projects on schedule and recommend needed action to meet deadlines
- Assist marketing with tasks such as seminars and case studies
- Perform demonstrations of solutions to clients
- Design/create financial statements with Management Reporter and other financial reporting tools
- .Obtain and maintain Microsoft Dynamics ERP solutions certifications, as applicable
- Exemplify professional, clear, timely communication in all interactions to include follow-ups where possible
- Working with the client to understand legacy data components and identifying and documenting the appropriate location for such data in Dynamics NAV.
- Designing, architecture and implementing integrations and migrations between Dynamics NAV and a variety of products.
- Providing on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits.
- Maintaining and expanding client relationships through delivery of high quality services.
Job Requirements
- Bachelor’s degree in Accounting, Business, Computer Science, or related field
- 5+ years of Microsoft Dynamics ERP Solutions (GP, AX. NAV) solution implementation experience
- 5+ years of industry and/or consulting experience
- Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
- Strong Financial , Supply Chain , Manufacturing , Jobs and Service modules experience with an accounting background
- Strong interpersonal and communication skills
- MS Dynamics Certification (GP, AX .NAV): Preferred NAV versions 2009, 2013 or 2015.
- Ability to manage critical relationships with clients.
- Ability to work as a member of a team, communicate, delegate and follow-up effectively all team members.
- Ability to adhere to and enhance Microsoft NAV’s Sure Step Methodology.
- Strong problem solving and conflict resolution skills.
- Excellent time management/organization skills with attention to detail and the ability to handle multiple tasks simultaneously.
- Knowledge of other accounting or ERP solutions would be beneficial.
- Proven track record of successfully implementing Microsoft Dynamics NAV in one or more of the following roles: Solutions Consultant, Project Management, Implementation Consultant