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Job Description
- Install, configure, maintain and troubleshoot Microsoft Windows operating systems, ensuring all requests and incidents are documented.
- Maintain, configure and troubleshoot Microsoft Active Directory to integrate business applications.
- Install, configure, Migration and troubleshoot MS Exchange and Skype for Business.
- Install, configure hypervisor layer like Hyper-V and VMware.
- Setup for cloud services and infrastructure.
- Install, configure antispam solutions.
- Managing and administration O365 tenants.
- Maintain, configure, and troubleshoot Microsoft-based application servers and different features (DFS, DNS, DHCP, IIS)
- Perform ongoing performance monitoring and resources utilization analysis to ensure that existing resources are utilized efficiently.
- Plan, Arrange and Perform operating systems /software upgrades and patching abiding to Change Management cycle.
- Ensure and test Microsoft based platforms and services’ availability in Disaster recovery situations.
- Support in troubleshooting Microsoft SQL Server with SQL DB Administrator whenever needed.
- Provide support for users, IT vendors, and other administrators (database, application, network, other OS systems, backup, and storage administrators) during problems troubleshooting, projects, and implementations within his scope.
- Maintain inventory and asset configuration documentation and provide continuous support to resolve critical issues on a 24/7 basis to maximize availability.
Job Requirements
- Experience with Windows Server/Workstation Operating System
- Experience with Solution architecture and design
- Experience with MS Exchange and Active Directory (Must)
- Experience with Skype for business (Preferred)
- Experience with IBM Domino (Preferred)
- Experience with Cloud Services and Providers (Azure, AWS, SoftLayer)
- Experience with Information Technology hardware and software support
- Experience with Windows batch files and PowerShell
- Very good knowledge with virtualization layers
- Very good knowledge with O365
- Configuring and troubleshooting Windows Server Administration Roles and Features, such as AD, ADFS, DHCP, DNS, GPO, etc.
- Understanding of ITIL.
- Excellent communication and interpersonal skills for work in a collaborative team environment
- Ability to multitask and operate with minimal supervision, adjusting priorities accordingly
- Understand computer hardware and software, and basic computer networking in a business network environment;
- Tools experience with Antivirus, firewalls, IPS, Patch Management
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