HR Coordinator

Role synopsis

As a member of the Regional HR team, this role is accountable for a range of HR activities including benefits administration, HR Operations and local compliance. This role will support multiple HR generalists and client groups and is responsible for organizing and coordinating tasks to ensure quality, timely & accurate delivery. The role may also serve as the first point of contact for employees in relations to routine enquiries/ transactions not covered by HR services.

Key accountabilities

• Work with Business Facing HR (BFHR) to ensure smooth running of HR processes back-end administration activities
• Maintain/update organisational data to ensure quality and accurate records, reporting & data compliance, including:

SAP Organisation Management (OM)
Maintenance of HR records on SAP
Global People Data (GPD) monthly validation to ensure accuracy of headcount data
SAP and GPD reporting
Data cleansing, including audit checks of HR data, ensuring all HR systems are accurate on SAP, P3, GPD
Running ad-hoc reports & data queries for BFHR team

• Verify, review & analyse the monthly payroll process for Egypt and Libya; conduct audits and follow up with the payroll vendor
• Understand process issues and escalate any problems to the Reward & HR Operations Manager
• Contribute to the execution of HR policies and procedures and provide related advice and guidance to employees
• Help with recruitment activities including communication with candidates, scheduling interviews and attending interviews
• Lead on all data actions, tracking and recruitment administration of new hires and internal transfers
• Create job postings, new hire statements and issue contracts
• Assist Line Managers and Team Assistants with new hire on-boarding and induction process
• Coordinate health, life and disability insurance enrolments, and changes; communicate with service provider concerning routine administration of the programs
• Country Administrator for the employee share match plan for Egypt and Algeria
• Responsible for the employee Money Accumulation / Savings Plan (MAP) administration including enrolments, changes, terminations and handling payments and reconciliations.
• Responsible for sending monthly and quarterly people cost reports to finance
• Coordinate all governmental payments related to social insurance and labor offices.
• Responsible for payments and benefits tracking for Egypt International Assignees and providing monthly and quarterly reports to the International Mobility (IM) team
• Data validation and reporting for governmental/compliance requirements
• Create & issue employee documentation (e.g. letters, contracts etc)
• Administer end to end processes for local benefits
• SAP HR System administrator (super user), responsible for maintaining HR employee records on the system, carry out different actions and changes, handle problems and issues, help in troubleshooting for daily system problems and raise and follow up on trouble tickets with the technical support team
• Work with the health unit to establish and update employees medical records and issue emergency medical cards
• Prepare paperwork required for new hires and establish personnel files
• Conduct initial orientation to newly hired employees
• Responsible for sending monthly Man-hour factor and updating the monthly IRIS Man-hour sheet
• Coordinate HR employee communications and update distribution lists
• Keep track of employees’ service awards, send reminders to managers and process payments
• Handle all exit /redundancy paperwork and payments
• Interface with HR Services (e.g. Service Centre) for more complex data and employee issue resolution
• Liaise with HR specialist teams to support BFHR Advisors with employee case management
• Support BFHR as note-taker in employee relations cases