Operations Manager

• Ensure that all operations are in a correct, cost effective and timely manner and in alignment with specifications and quality requirements
• Improve operational systems, processes and best practices that guarantee organizational well-being
• Recruit, train, supervise, lead and appraise all team members
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.

Admin:

• Manage and supervise all the Admin activities, examples: Purchase materials, plan inventory and ensure warehouse efficiency – manage the Reception team members -
• Contribute towards the achievement of company’s strategic and operational objectives
• Examine financial data/statements and use them to improve profitability.
• Supervise and coach office manager on a weekly basis.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Maintaining Intersection's archival and administrative files.

Financial Management:

• Oversee overall financial management, planning, systems and controls.
• Management of agency budget in coordination with the Executive Director.
• Development of individual program budgets
• Invoicing to funding sources, including calculation of completed units of service.
• Payroll management, including tabulation of accrued employee benefits.
• Disbursement of checks for agency expenses.
• Organization of fiscal documents.
• Regular meetings with Executive Director around fiscal planning.
• Direct annual budgeting and planning process for the organization's annual budget with ED
• Develop and manage annual budget
• Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals.
• Oversee short and long-term financial and managerial reporting.
• Managing day to day processing of accounts receivable and payable using QuickBooks, producing reports as requested.
• Reconciling monthly activity, generating year-end reports, and fulfilling tax related requirements.
• Assisting Executive Director and Board in creating annual organizational budget and monitoring cash flow.
• Managing grantor contracts and reimbursement requests.
• Ensure that Accounting Department requests are resolved and communicated in a timely manner to internal and external parties.
• Develop long-range forecasts and maintain long-range financial plans.

PR & Fundraising:

• Develop, maintain and monitor all fundraising and accounting systems and procedures capturing all pledges, billings and receipts and for the recording of all revenue transactions, recommend and implement improvements to systems.
• Prepare annual audit and be a liaison with all outside vendor.

HR:

• Administering payroll and employee benefits and organizational insurance.
• Follow up all the HR activities and staff.

Organizational Effectiveness

• Manage, lead and oversee activities done by the following departments: HR, Research, Follow up and Mersal academy.
• Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
• Providing consulting