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Tour Operator

EgyThai Tours & Travel
Mohandessin, Giza
Posted 5 years ago
72Applicants for1 open position
  • 47Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Handle FIT bookings received either by mails or through online system.
  • Follow up confirmations with hotels and get confirmation numbers.
  • Send confirmations to agents or confirm in back office Neptune and acknowledge and insert confirmation number received from hotel.
  • Issue proper vouchers and send to agents and hotels for offline bookings.
  • Always follow up in the system for all booking status and make sure all confirmed.
  • Entry all booking details into E-Travel accounting system, make sure all entry is accurate.
  • Negotiate with the hotel concerning any controversial situations such as when no rooms available until get, or special rates.
  • Make comparison for hotel rates with all competitor’s before sending the quotation to agent to ensure we got competitive rates.
  • Reply all requests received to agents immediately if received during assigned working hours.
  • Hand over all files with all information’s to operation department once file is confirmed.
  • Stand by all working hours through skype to reply agents requests.
  • Standby On call for any emergencies.
  • Perform other duties assign by the immediate supervisor

Job Requirements

  • University graduate.
  • Advanced knowledge of written and spoken English.
  • Computer literate, able to work with excel, Microsoft words and other related application.
  • Good negotiation skills.
  • Able to work under pressure.
  • Able to work with team.
  • Self confident.
  • Minimum 3 years’ experience in reservation department of inbound tours company.

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