Technical Support / Maintenance Engineer

Al-Madina - Cairo

Applicants for
3 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
3 open positions
About the Job

Job Summery:

We are looking for a bright Technical Support Engineer to provide field technical support to our customers, mainly by on-site visits, or through other methods if necessary, such as; face to face, phone, web, email, chat and other support channels as required.


  • Installing machines (large format printers, heat presses...etc) and perform maintenance and service.
  • Research, troubleshoot and identify solutions to resolve customer issues.
  • Provide quick and accurate feedback to customers.
  • Achieve customer satisfaction through supplying services before and after the sale and giving technical advice and carry out inspection, installation, training and maintenance and repair efficiently and effectively.
About this Company

In 1986, Al-Madina for Advanced Technology was established hosting the latest & most innovative solutions for Printing & Packaging in Egypt & Middle East, through our partners from all over the world

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