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Job Description
- Manage the E-commerce operations and logistics for RebelliousRasha EG online shop in order to maximize commercial performance whilst providing the best customer experience at all stages of the customer journey.
- Key Responsibilities: customer service, operations and logistics and stock management
- Business casual and friendly work environment.
- Opportunity to advance into a senior level role with a fast growing company.
Job Requirements
- Arabic Native Language
- Excellent fluency in written and spoken English is essential
- Fashion savvy understand trends, fabrics ect..
- Customer service experience and the ability to deal with difficult customers is essential
- Knowledge of e-commerce tools is essential (including website, shipping companies ,Stock, Warehouse Fulfillment
- Excellent Microsoft Office proficiency
- Knowledge of the Middle East Fashion retail Market
- Bachelors Degree in related field or equivalent experience.
- Must have at least 2 to 3 years of experience in order fulfillment, e-commerce and sales.
- Strong organizational skills and attention to detail
- Flexible, energetic, creative and diplomatic
- Social media Knowledge