Application Support Specialist

Pavli Soft - Dubai ,United Arab Emirates

Applicants for
2 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
2 open positions
About the Job
  • Responsible for analyzing problems, diagnosing the root cause, developing a mitigation plan, and working collaboratively with other teams on development of a permanent fix.
  • Responsible for proactive application monitoring and data analysis to identify issues and mitigate them before they affect the customer or cause a service disruption.
  • Leveraging their in-depth understanding of our software productions and integrations to anticipate and identify complex problems.
Job Requirements
  • Have a good understanding of operating systems, computers, and applications software.
  • Strong communication skills, both written and verbal, and inter-personal skills. With the ability to clearly and effectively communicate with people are all levels of the organization.
  • Proven track record of application and systems support, deployment, patching and issue resolution.
  • Good understanding of relevance of data to business needs and business processes.
  • Able to demonstrate problem solving skills.
  • Technical skills: POS Hardware knowledge, ability to install and repair operating systems and software, knowledge and experience with Point of Sale software.
  • Entry to intermediate level knowledge of database (SQL), application/software development, Q/A testing and procedures, scripting and automation knowledge.
About this Company

Pavli Soft was first found in 2008, where this foundation came along with the growth of the information technology sector needs in both local and regional market.
Pavli Soft has spent remarkable efforts to apply universal standards in the implementation of technical... (More)

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