Customer Service Representative

Swagelok - Arbor Egypt Fluid System Technologies - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job

Role and Responsibilities:

  • Order processing
  • Support sales team
  • General administrative tasks
  • Telephone service reception

Tasks In Details:

  • Accept all types of calls: orders, requests,
  • Preparation of offers based on customer requests
  • Maintenance of customer and product master data
  • Order-related customer and vendor correspondence
  • Ordering goods for the warehouse from the manufacturing plants
  • Creation of order confirmations, delivery notes and invoices
  • Delivery and price inquiries to the manufacturing plants
  • Disclosure of price and delivery information to customers
  • Preparation of returns at the central warehouse and the
  • Manufacturing plants in consultation with the QMB
  • Creating vendor declarations and certificates of origin
  • Preparation of stock control lists
  • Posting and controlling the goods receipt in the business system
  • Processing and distribution of incoming mail
  • Execution of the general correspondence
  • QM tasks (administrative part)
  • Key-Account (administrative part)
  • Complaints management
  • Creating Seminar documents
  • Business organization, including hotel reservations and flight bookings.
  • Contract award for maintenance work in consultation with GL
  • Ordering office supplies
Job Requirements
  • Language Skills (English)
  • Accuracy
  • Positive Language
  • Well organized
  • Eager to perform this with high level
  • Computer skills
  • Perform duties on time
About this Company

Swagelok Northern Africa is the authorized exclusive Sales and Service Center for Swagelok in:
Egypt, Libya, Tunisia, Algeria, Morocco, Mauritania, Senegal, Gambia, Mali, Uganda, Kenya, Ethiopia, Somalia, Djibouti, Eritrea and South of Sudan.
Our objective is to... (More)

Industry: Oil and Gas
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