Job Details
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Job Description
- Our client is leading telecommunication company located in United Arabic Emirates looking for semi-technical customer service & Non-technical customer service candidates, operation will be in Cairo outsourced to UAE.
- Customers will be foreigners from several nationalities live in United Arab Emirates.
Contract And Working Conditions:
- You will be contracted with the largest contact center in the middle east, the successful candidates will be responsible for providing a first class comprehensive voice support to the client Customers.
Job Nature:
- Technical support that include troubleshooting.
- Deals with inquiries independently taking ownership for the issue until a satisfactory outcome has been reached for the customer.
- Identifies the nature of customer’s inquiry and offers him all possible help in quickest possible time using technical knowledge and data seeking capabilities.
- Clear communicates reasons for concerns/ issues to the customer and maintains contact.
Benefits:
- Medical & Social Insurance.
- Annual Contract and renewals.
- Guaranteed Training payment.
- Transportation to the nearest Metro station, door to door for over night shifts.
- VPN paid mobile line.
- Premium International Card.
- Discounts and benefits in several stores and restaurants.
Job Requirements
- Residents of Cairo & Giza
- Fluent English speaker
- Males & Females
- Graduates and Gap Year Only
- Military Status is a must
- Rotational shifts
- Workplace Maadi Cairo
- Technical Background
- Knowledge about CCNA
- Maximum age 40