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Job Description
- System installation & configuration
- Quickly find workarounds to customer live issues, and pass to dev-team details
- Build proper documentation as User Guide and Troubleshoot Guide
- Interface with clients (Training, Requirements Collection)
- Monitoring System health
- Qualify system quality with QA team
Job Requirements
- Graduate of Computer-Science / Computer-Engineering or related grade (fresh or experienced) is a MUST
- Very good knowledge of working with SQL is a MUST
- Communication skills
- Very good command of English
- Excellent analytical & problem solving skills
- Advanced level working with MS Excel (VLOOKUP, Pivot, Charts ... etc) is a plus
- Software Development background (.NET, Web) is a plus
- Awareness of Software development life-cycle is a plus
- Hardware knowledge is a plus
- Organized, flexible and able to manage several tasks
- Ability to work under stress
- 28 years old at most
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