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Network Voice Supervisor

BDO Esnad
Cairo, Egypt
Posted 5 years ago
23Applicants for1 open position
  • 19Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Job Description: (tasks, responsibilities, duties):

  • Installation, configuration and administration of network components according to corporate strategies.
  • Monitoring all Network Devices and Connections
  • Cisco Call Manger Administration
  • Cisco Voice Gateways Administration
  • IPCC Servers Administration
  • IVR Design and Implementation
  • Monitoring PRI ,SDSL.ADSL, MPLS ,etc… connection
  • Cisco Firewalls configuration and administration
  • Client –Site VPN connections with different network methodologies
  • Respond to users Tickets and requests
  • Make sure to follow the IT process and the COPC guidelines
  • Technical training sessions for the team and users if needed
  • Creating the needed reports ,documents and manuals as needed
  • Monitoring Network /Voice Devices with Orion

Job Requirements

  • Strong technical knowledge in IP, WAN, LAN, VPN connectivity
  • Working experience with VIP technology
  • Working experience with Cisco IPCC
  • Second level support for all network related user problems
  • Strong TCP/IP Knowledge
  • Strong network operation experience.
  • Strong Voice Background
  • CCNP is a must
  • CCVP is a must
  • CCSP is a plus
  • Cisco VOIP Environment
  • Cisco IPCC knowledge
  • BSC of engineering or computer science

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