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Social Media Specialist

circle advertising agency
Heliopolis, Cairo
Posted 6 years ago
67Applicants for1 open position
  • 24Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Review and moderate generated content and profiles (either pre-, post- or reactive moderation).
  • Maintain the Moderation Guidelines and ensure they are up to date.
  • Respond, transfer and follow up the online complains/requests and escalating when necessary.
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms.
  • Produce report about complains to be used on user experience enhancement plan. From (Facebook, Instagram and live chat)
  • Regularly give a feedback about insights gained from community.
  • Monitor all industry and company information and news to anticipate potential issues.
  • Follow up the online orders and make the outbound calls when needed

Job Requirements

  • Full time from 10 am to 6 pm
  • Good looking
  • Commitment and seriousness in work
  • Cooperation and work under the slogan team spirit.

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