Tourism Manager
Tawzef -
New Cairo, CairoPosted 6 years ago117Applicants for1 open position
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Job Details
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Job Description
- Revise and follow up on the quotations, Proposals and contracts from travel specialists.
- Motivates team members and assesses performance.
- Customer service quality, including interacting with customers, answering customer inquiries, and effectively handing customer complaints.
- Contact new suppliers to get contracted hotels and tourism services.
- Handle clients' complaints and try to resolve it.
- Submit monthly report to the management with the performance of the team.
- Track the performance of the travel specialists and help them maintain their good standing.
- Develop and deliver reporting to support day-to-day operations.
- Handle training for new employees.
- Solve daily operational problems.
- Revise suppliers' monthly statements and coordinate the payments with the accounting.
- Organize daily workload for the tasks of all the operation team to help them get maximum.
Job Requirements
- Fluent English.
- Excellent communication skills.
- Product knowledge and tourism industry experience.