Business Operations Executive

Fawry Plus -
6th of October, GizaPosted 6 years ago

44Applicants for1 open position

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Change request management related to Fawry Plus business
Perform a regression after deploying a new release
Perform user acceptance test (UAT), acceptance and deployments
Production pilot (deployments, monitoring and acceptance)
Production issues management and handling with support team
Responsible for Fawry plus operation back-end.( stores Account ,POS ,Super fawry ,Cash centre)
Managing Fawry plus branches’ services operations
Highlighting service volumes issues and risks proactively for decision making
Handling day to day operational activities and generate a daily statistics basis for Fawry Plus transactions “If required”
Review Fawry applications specs before deploying on production environment
Interact with client technical staff and operation managers, service engineers and other groups, within service delivery
Troubleshooting system problems
Follow up the cases' status until it's resolved
Testing new applications and confirm their functionalities.
Managing all Fawry plus branches’ account (Creating, Updating, and Editing)