Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Must be able to offer specialist, professional and competitive travel products to meet the demands of the travel market, which includes online bookings and tailor-made trips.
- Will be responsible for developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered.
- Promoting and marketing the business, sometimes to new or niche markets
- Managing budgets and maintaining statistical and financial records
- Selling travel products and tour packages
- Sourcing products and destinations to meet consumer demands
- Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers
- Liaising with travel partners, including airlines and hotels, to manage bookings and schedules
- Dealing with customer inquiries and aiming to meet their expectations
- Overseeing the smooth, efficient running of the business.
- Constantly motivating the sales team to hit their targets and ensure company profitability
- Meeting regularly with team leaders to give them sales figures and plan how they approach their work
- Meeting company directors who advise on strategy and finding out about any local issues and future trends
- Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training
- Organizing incentives, bonus schemes and competitions
- Communicating with sales consultants and providing encouragement, help and advice
- Dealing with disciplinary matters and customer complaints.
Job Requirements
- 10+ experience in tourism field, minimum 6 years in same position
- Bachelor's in Business,marketing or a related field
- Financial management skills
- Business with languages
- Human geography
- Social/economic/business studies
- Relevant management experience in other areas of the leisure or tourism industry, such as hotels or airlines, is likely to increase your chances
Skills
- Excellent communication skills
- Diplomacy and tact
- Innovation and energy with a desire to drive others
- Commitment to people management
- Sound judgment with attention to detail
- Competent IT skills
- Strong organizational skills
- Resilience to cope with long hours and pressure at peak times
- A genuine interest in travel
