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Job Description
- Oversees a company’s process of retrieving money owed to them or one of their clients.
- Manages the employees who collect the money.
- Handles complaints or difficult calls.
- Makes sure employees comply with company policies when contacting individuals and other companies to collect past due balances that they owe.
- Ensures that all written correspondence complies with company policies in terms of verbiage and frequency of contact.
- Keeps up with changes in state and federal laws governing debt collections and makes sure employees receive training on any changes in laws.
Job Requirements
- Experience in Real estate field is Must.
- Experience from 5 - 7 years.
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