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Job Description
Solaimany hotel asks for Banquet coordinator , male or female
- Supervises and co-ordinate activities of Banquet personnel involved in set-up and service in line with specification details of function sheets.
- Determines the number of staff members required for the function and coordinate with Outlet Managers for extra staff.
- Provides and maintains the highest standard of guest care and service.
- Ensures that you and all reporting staff maintain a high standard of personal hygiene and grooming at all times.
- Ensures that designated uniforms are worn well pressed and in a good state of repair and to ensure that name badges are worn at all times.
- Assists your Outlet Manager in maintaining and updating the departmental Service Standards Manual.
- Ensures that you and all reporting staff demonstrate the required Service Standards.
- Assists your Outlet Manager in regularly monitoring staff performance against agreed criteria.
- Handles any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to your Outlet Manager.
Job Requirements
- Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.
- At Least 5 years experience in banqueting and events
- Good English
- Live in Giza
- Presentable