Sales Administrator

Job brief

• We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
• Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
• Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities

• Process orders via phone and email
• Check data accuracy in orders and invoices.
• Contact clients to obtain missing information or answer queries.
• Follow up with delivery agents to ensure timely deliveries.
• Maintain and update sales and customer records.
• Develop daily delivery and collection reports.
• Communicate important feedback from customers.
• Ensure sales targets are met and report any deviations.