Job Details
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Job Description
- Receiving customers’ inquires over the phone.
- Receiving customers’ complains and find solutions.
- Resolve customer complaints via phone, email, mail, or social media.
- Assist customer with placement of orders and refunds.
- Meet and greet customers at Waffarha.com head office.
- Inform the customers how to pay, buy and register on Waffarha.com.
- Call the customers to confirm their purchases.
- Make a survey with customers about our offers.
- Prepare and revise orders.
- Edit or cancel orders.
Job Requirements
- Flexibility
- Time management skills
- Clear communication skills
- Listening Skills
- Phone Skills
- Resolving Conflict
- Multitask
- Patience
- Negotiation
- Positive Attitude
- Problem Solving
- Organizational Skills
- Ability to Work Under Pressure
- Computer Skills
- Males & Females
- Military Status is a must for Males
- Good English
- Graduates only
