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Account Director

Add Mark
Heliopolis, Cairo
Posted 6 years ago
46Applicants for1 open position
  • 16Viewed
  • 4In Consideration
  • 25Not Selected
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Job Details

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Job Description

  • Participates in the annual business planning process through providing market insights and annual account
    plans for big accounts to formulate annual objectives.
  • Promotes company service offerings to prospect clients in order to acquire new customers.
  • Acts as a focal point of contact with his/her accounts and develops deep understanding of their business, industry and competitive position.
  • Directs and supervises all research activities required for preparing proposals and sales pitches.
  • Leads the development of client presentations/proposals (Technical and Financial) and obtain approval from
    Head of Client Management.
  • Documents and resolves client issues on timely basis.
  • Updates records of account history on CRM to maximize the hit rate while achieving the department objectives.
  • Reviews Operations progress against deadlines in collaboration with the project management team.
  • Oversees the coordination with supplier representatives and on-site operations team, and resolves any arising
    conflicts to ensure the successful delivery of projects.
  • Verifies the fulfillment of required services and documents (signoff & acceptance docs) to enable the
    timely collection of invoices.
  • Conducts performance appraisal sessions, and initiates training and development needs for his/her team.
  • Provides adequate on-job coaching to subordinates to ensure the quality of work.

Job Requirements

  • A university degree (preferably with communication, marketing, business administration or related discipline)
  • At least 3-5 years of experience in account servicing, project management or marketing capability within a digital marketing or advertising agency.
  • Good understanding of marketing concepts.
  • Strong interest and high-level understanding of digital, social media and technology.
  • Working knowledge of Microsoft Word, Excel and PowerPoint
  • Excellent English written and verbal communications

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