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IT Help Desk Specialist

Mamiba - 6th of October, GizaPosted 3 years ago
286Applicants for2 open positions
  • 50Viewed
  • 10In Consideration
  • 29Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Help desk agent (solve daily issues for normal users (Internet, network share, printers, scanners, office application…).
  • Establish, build & maintain the company’s’ data networks (Computer Network, Telephone network, Security systems network (Access control, Surveillance systems…).
  • Install data network cables (computer, Telephone & Security networks).
  • Fix printer’s issues (laser, ink, ribbon, industrial, bar code, scanners copiers…).
  • Troubleshooting (data networks problems, printers, Windows, MAC, & Linux OS & applications…)

Job Requirements

  • 0 to 2 years of relevant work experience in the Information Technology area.
  • Minimum Associate Degree in Computer Science or background in Computer Science /Information Systems/ Electronics & Telecommunications.
  • Experience in programming.
  • Bachelor’s Degree a plus.
  • A+, Network + Certifications or equivalent experience, CCNA would be a Plus.
  • Experience with PC’s and Mac’s running Windows and Mac OS’s, Laser Printers and other peripherals.
  • Troubleshooting skills.
  • Proficiency in using computer applications and software.
  • Ability to work independently with little or no supervision.
  • Ability to follow technical procedures accurately.
  • Ability to work under pressure and meet deadlines.
  • Ability to work as a member of a diverse team.
  • Ability to learn complex systems quickly and effectively.
  • Ability to work within industrial facilities.
  • Strong interpersonal skills.
  • Willingness to adapt and innovate in all areas of technology
  • Technical reporting skills.

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JobsInstallation/Maintenance/RepairIT Help Desk Specialist