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Job Description
- As a SYKES Technical Support Advisor, you are responsible for acting as a liaison between customers and the client.
- You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
- Fixed Morning shift.
- Very good salary.
- Transportation.
- Medical insurance.
- Social Insurance.
Job Requirements
- We need fluent Italian speakers.
- 1+ years of customer service experience.