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IT Technical Support Engineer

ITS
Cairo, Egypt
Posted 6 years ago
139Applicants for1 open position
  • 81Viewed
  • 18In Consideration
  • 38Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Identify, diagnose, and resolve technical issues.
  • Provide onsite and remote help desk support to end users.
  • Diagnoses and resolves end-user software, hardware, Network printer, e-mail, internet problems.
  • Track, update, and maintain help desk tickets using incident management tool
  • Delivers, tags, sets up, and assists in the configuration of end-user PC desktop / laptop hardware, software, and peripherals.
  • Perform additional duties as requested.

Job Requirements

  • 1-3 years of experience.
  • Experience with Active Directory.
  • Experience with Windows 10, 7, Androids and iPhones.
  • Experience with Microsoft office 365
  • Awareness about Microsoft one drive
  • Awareness about the server room environment will be an asset.
  • Understanding of networking LAN concepts
  • Excellent language Skills

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