Job Details
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Job Description
Primary Duties & Responsibilities:
- Install, configure and system test a ready-made software.
- Perform data analysis.
- Troubleshoot implementation.
- Communicate with clients and team leaders in a professional manner.
- Maintain accurate and timely reporting of project activities.
- Develop project documentation.
- Manage day-to-day implementation activities.
- Provide mentoring and support to department colleagues as necessary.
- Provide pre-sales support as necessary.
- Customer Support and Customer Training.
Job Requirements
Measures of Performance:
- Quality of work.
- Client satisfaction.
- Meeting time-lines and commitments.
- Amount of rework.
- Knowledge of products and procedures.
- Productivity and efficiency.
- Development of coworkers.
- Creativity.
- Self-sufficiency.
- Some travels may be required.
Education:
- Degree in Engineering, Information Systems, computer science or related field.
- Commerce Graduated – English Section or Arabic
Preferred universities:
- Ain Shams University
- Cairo University
- Helwan University
- GUC
- AASTMT
- MIU
- BUE
Experience:
- Fresh Graduate
Language Skills:
- Fluent English
Functional/Technical Competencies:
- Ability to interact with clients both verbally and written; well organized and detail oriented; ability to multi-task; ability to manage stressful situations.
Preferable Skills:
- Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking
Reasoning Ability:
- Ability to troubleshoot and identify problems, follow directions, collect data, establish facts and draw valid conclusions.