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Job Description
- Develop strong and trusted relationship with customers through timely and accurate communications.
- Manage high volume of customer calls to ensure excellent customer service and satisfaction.
- Resolve customer issues in accurate and timely manner.
- Attend and conduct project status and review meeting with customers.
- Maintain and update documents related to customer accounts and business reports.
- Develop new business opportunities in every customer communication.
- Coordinate calls, meetings and communications between management and customers.
- Validate and qualify new customers before referring to the appropriate sales manager.
- Assist in developing sales and marketing initiatives.
Job Requirements
- Presentable
- Very Good English.