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Customer Relations Specialist

Emirates Heights
Heliopolis, Cairo
Posted 6 years ago
135Applicants for6 open positions
  • 133Viewed
  • 29In Consideration
  • 104Not Selected
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Job Details

Experience Needed:
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Job Description

  • Develop strong and trusted relationship with customers through timely and accurate communications.
  • Manage high volume of customer calls to ensure excellent customer service and satisfaction.
  • Resolve customer issues in accurate and timely manner.
  • Attend and conduct project status and review meeting with customers.
  • Maintain and update documents related to customer accounts and business reports.
  • Develop new business opportunities in every customer communication.
  • Coordinate calls, meetings and communications between management and customers.
  • Validate and qualify new customers before referring to the appropriate sales manager.
  • Assist in developing sales and marketing initiatives.

Job Requirements

  • Presentable
  • Very Good English.

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