Sales Account Manager
Amadeus -
Heliopolis, CairoPosted 6 years ago63Applicants for1 open position
- 18Viewed
- 0In Consideration
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Job Description
- Manage SSTA, SME and large accounts.
- Acquire new SME and large accounts from competition.
- Open new markets and prepare a full study about what is needed to grow on a commercial and technical level.
- Create, implement and monitor Large Account Development Plan.
- Develop and maintain strong and fruitful rapport with key persons inside accounts.
- Prepare customized product presentations and demo for customer to address their specific needs.
- Liaises/coordinates with product and support teams to ensure customer support and satisfaction.
- Build, develop and maintain relationships with customer’s key decision-makers to develop opportunities, maintain, and grow business within the accounts.
- Assume full responsibility and ensure prompt and efficient supply of product and services to customers in portfolio.
- Assist Director of Sales in Request for Proposal (RFP) Response presentations to potential Key customers in order to acquire new business.
- Comply with objectives set by Director of Sales in terms of pricing, profitability and quality of service.
- Maintains a high level of up-to-date knowledge of the product portfolio and the benefits of specific products.
- Provide regular feedback to the Director of Sales on market trends, customer strategy, competitors, pricing, etc.
- Achieve commercial and IT revenue targets while maintain a healthy unitary incentive.
- Overcome difficulties related to large / mega accounts by bringing up creative ideas to solve commercial and technical issues.
- Ensures accurate and up-to-date execution of CRM.
- Provides weekly visit plans and other required reports on activities to Director of Sales.
- Ability to perform and execute any assigned tasks by the Director of Sales including but not limited to legal, contractual tasks and third party evaluation.
- Transmits relevant customer, market and competitor information, as well as product functionality requirements to Director of Sales.
Job Requirements
- At least 4 years of sales management / customer relationship management experience.
- Understanding of IT solutions and services for local travel industry is desirable.
- Ability to identify customers and market needs and approach them with new and innovative solutions.
- Excellent ability to develop professional relationships and credibility with customers, colleagues and line management.
- Ability to work under heavy stress and efficiently manage multiple tasks.
- Excellent presentation, communication, negotiation and problem-solving skills and ability to influence at all levels.
- Team player, customer-focused and ability to relate to a wide range of people.
- Proficient with Microsoft Office suite.
- Proficiency in English is essential, written and spoken.
