Training & Development Senior Specialist

Job Purpose:

• Provide support on the design and implementation of Magrabi academy of pioneers for the store staff and general and administrative staff across all regions to enhance their capability to better perform their tasks, understand technical aspects of the business while enhancing customer experience and confidence on Magrabi Retail products and services and thereby support the successful achievement of strategic objectives.

Job Responsibilities Area:

• Assist in the effective cascading of the talent development strategy into training programs and plans in order to design and implement best fitted programs to fulfill talent development objective and emerging business requirements.
• Contribute to the development and recommendation of the training budget in line with the approved guidelines and ensure all related activities are conducted in line with the defined guidelines while highlighting any non-conformances to management for corrective action.
• Lead the implementation of training plans in line with the overall training calendar and business requirements.
• Conduct the forecasting of resources and the material planning process to ensure timely availability of resources, systems and procedures for effective conduction of all related training initiatives.
• Support in the design and development of the training material for all trainings to be delivered to staff to ensure their technical accuracy and alignment with the company direction.
• Continuously update all training materials, to align with emerging market new technologies and developments to ensure all staff are up to date with the latest information related to optics.
• Deliver technical training to all staff according to the set training calendar in alignment with the overall talent development calendar to achieve the department’s objectives.
• Conduct post training evaluation for trained staff to ensure they properly understand the information and practices delivered in the training to maximize the value of the training return on investment.
• Develop and maintain effective business relationships with all relevant service providers and ensure their proper on-boarding to Magrabi for ultimate cooperation